![]() ![]() ![]() Resolve External Drive Not Detected by Windows or macOS Guided Assist. Support Information and Download PrivateAccess for SanDisk Products. Download Software, Firmware and Drivers for SanDisk Products. I can hear the connect/detect sound but device does not appear. Popular Support Articles for this Product. Not in Explorer, Device Manager nor in Computer Management (using Win 10). I connect it to various ports and OSs without i Audacity Find My iPhone Origin ssues, but I have noticed that disk (1 TB) overheats if I’m using original cable (which includes USB-C to USB-A adapter) but it just warms up a little (which is expected) if I’m using my phone’s charging cable (without adapter)įor the 4 possible cases, there is 1 case where the drive does not get detected.
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